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MEMBERS

As far as we are concerned,
Members represent the most important part
of every Managed-Care plan or program. Providing
Vision-Care and/or Eye-Care services for those
Members comes with a very important
responsibility. We consider it our
Mission Statement.
 

"Quality Care & Service First"


KEYS TO OUR QUALITY OF CARE: We never take the quality of our service for granted and, in fact, work diligently to make sure that we continue to give Members the best service and attention possible. Of course, assuring that quality of care begins long before an FOPN Provider ever sees the first Managed-Care member.

To make sure we continue to offer the best quality of care, service and attention possible, we focus on seven key things:

Identifying, qualifying & recruiting skilled, conscientious, caring Network Providers;  

Locating qualified Providers, usually, within a five-mile radius of where most of a Health Plan’s members live and/or work;

Scheduling appointments within three weeks from the initial phone call to a Network Provider;

Conducting comprehensive, thorough eye-exams (including a dilated-fundus exam to look inside the eyes);

Making sure Health Plan members receive the best & most appropriate care, diagnosis, treatment & attention possible.

Offering a wide selection of contemporary eyeglass frames, styles & options, and contact-lens choices; and

Producing & dispatching eyeglasses within two weeks from the time eyeglass orders have been placed.

 

 

TO LOCATE A NETWORK PROVIDER

 

By clicking above, you can find the names, addresses & telephone numbers of FOPN Providers nearest to you — based on your Zip code. You can also pull up a map and request driving directions between your address and a specific Provider's office, through the same connecting window.

• • •


For more information on
any or all of the topics above, please contact the

FLORIDA OPTOMETRIC PHYSICIANS NETWORK
at:

FOPN_Patient_Relations@FOPN.org


 

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